Categories
The Welcome Awards are open to:
	Accommodation	Parks
	Tourist Guides	Restaurants
	Tour Operators	MESE (MICE)
	Tourist Attractions	Online
	Travel Agencies
In addition to the nine categories, a Consumer's Choice Award will be awarded to the establishment to have received the most (pro-rata based on size of the establishment) nominations for this award.

Criteria

And we’d like to know whether you’re getting just that. To help us judge all the entrants, we need your nominations. It’s quick and easy to do and if you feel you’ve had an outstanding experience with any of
the following categories:

an accommodation establishment
a meetings, exhibitions events venue
an online tour operator / planner
a travel agency
a national or private park
a restaurant
a tour operator
a tourist attraction
or a tourist guide

Parks

Definition

A Park will be defined as a commercial establishment which is considered to be of significant importance to the local tourism industry and has a strong commitment to service tourists. A park can be operated as a private business, or by a non-profit or government agency.

Award Categories

There are 2 sub-categories for the Parks Welcome Awards:

Game Reserves and National Parks
Nature Reserves

Entry Criteria

In order to be eligible for the Parks Welcome Award, you must satisfy the following criteria:

Demonstrate that tourism is clearly your core business activity, providing a substantial tourist experience as part of, or in addition to, the commercial/retail establishment's normal business.
Have all relevant province and local government licenses and approvals to operate as a park, including health plan, planning, parking and disabled access facilities.
Be a member of a recognised local or regional tourism organisation.
Be open on weekends and three other days of the week, including public holidays.
Clearly display opening times (if the attraction is not open 7 days)
1. at the entrance to the property or establishment, and
2. in brochures and all promotional collateral (advertisements, websites, etc.)
Be open between at least 10am and 5pm.
Have appropriately trained visitor contact staff.
Have a minimum amount of R10 million in TBA Public Liability Insurance cover
Be clean and well-preserved at all times.
Have clean and conveniently located public toilet facilities.
During an official visit you will be required to submit the following:
- Visuals that serve as an example of how you exceeded expectations in making a guest feel special and welcome.
- Any documents to support how you add value to your visitors' experiences.