Categories
The Welcome Awards are open to:
Accommodation Parks
Tourist Guides Restaurants
Tour Operators MESE (MICE)
Tourist Attractions Online
Travel Agencies    
In addition to the nine categories, a Consumer's Choice Award will be awarded to the establishment to have received the most (pro-rata based on size of the establishment) nominations for this award.

Criteria
And we’d like to know whether you’re getting just that. To help us judge all the entrants, we need your nominations. It’s quick and easy to do and if you feel you’ve had an outstanding experience with any of
the following categories:
  • an accommodation establishment
  • a meetings, exhibitions events venue
  • an online tour operator / planner
  • a travel agency
  • a national or private park
  • a restaurant
  • a tour operator
  • a tourist attraction
  • or a tourist guide

Restaurants
 

Definitions

Restaurant

A Restaurant is an elegant venue offering diners high quality service and professionally trained chefs.

Franchise

A franchise includes fast food establishments, self-service cafés (without table service), fast-casual establishments (with table service) and family restaurants.

Award categories

There are 3 sub-categories for the Restaurants category in the Welcome Awards:

  • Restaurant
  • Hotel restaurant
  • Franchise

Entry criteria

In order to be eligible for the Restaurants Welcome Award, you must satisfy the following criteria:

  • You must have been in operation for more than 2 years.
  • You must prove that you meet all the legal requirements for running such a business
  • You must prove that you have general liability insurance
  • You must complete all the questions in the entry form - and include examples of how you exceeded expectations in welcoming a guest and making them feel special and how you offer ever-improving service
  • During an official visit you will be required to submit:
    • Visuals that serve as examples of how you have exceeded visitor's expectations
    • Any other documentation to illustrate how you add value to your visitors' experiences.

Fedhasa will oversee and run this category of the Welcome Awards and you may contact the organisation for any assistance you need when entering.

 
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