Categories
The Welcome Awards are open to:
Accommodation Parks
Tourist Guides Restaurants
Tour Operators MESE (MICE)
Tourist Attractions Online
Travel Agencies    
In addition to the nine categories, a Consumer's Choice Award will be awarded to the establishment to have received the most (pro-rata based on size of the establishment) nominations for this award.

Criteria
And we’d like to know whether you’re getting just that. To help us judge all the entrants, we need your nominations. It’s quick and easy to do and if you feel you’ve had an outstanding experience with any of
the following categories:
  • an accommodation establishment
  • a meetings, exhibitions events venue
  • an online tour operator / planner
  • a travel agency
  • a national or private park
  • a restaurant
  • a tour operator
  • a tourist attraction
  • or a tourist guide

Tour Operators
 

Award categories

There are 2 sub-categories for Tour Operators in the Welcome Awards:

  • Tour Operators who have been operating locally, nationally or across borders for more than five years.
  • Tour Operators who have been operating locally, nationally or across borders for less than five years, but more than two years.

Entry criteria

In order to be eligible for the Tour Operators Welcome Award, you must satisfy the following criteria:

  • While it is not necessary for you to be a member of SATSA, you must meet SATSA membership standards.
  • You must have been in operation for more than two years.
  • You must prove that you meet all the legal requirements to be a Tour Operator.
  • You must prove that you have passenger liability and general liability insurance.
  • During an official visit you will be required to submit the following:
    • visuals that serve as examples of how you have exceeded visitors' expectations in making them feel special and welcome;
    • any other documentation to illustrate how you add value to your visitors' experiences
  • SATSA will oversee and run this category of the Welcome Awards, and you may contact the organisation for any assistance you need when entering.

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