2009 Winners

	Accommodation	Parks
	Tourist Guides	Restaurants
	Tour Operators	MESE
	Tourist Attractions	Online
	Travel Agencies

Criteria

And we’d like to know whether you’re getting just that. To help us judge all the entrants, we need your nominations. It’s quick and easy to do and if you feel you’ve had an outstanding experience with any of
the following categories:

an accommodation establishment
a meetings, exhibitions events venue
an online tour operator / planner
a travel agency
a national or private park
a restaurant
a tour operator
a tourist attraction
or a tourist guide

Entry Form

Download entry form:

Click here.

or fill out this form below

Please complete the information below. Its important to be as detailed as possible, as this will increase your chances of being shortlisted. You must complete all the questions on the entry form and include examples of how you exceeded expectations in welcoming and making guests feel special and how you offer ever-improving service.

Your entry form may be submitted for further competing at a provincial level.

A. General Information

Select Category:


Name of Business / Company / Organisation:
Province:
Contact Name:


Physical Address:
Postal Code:
Postal Address:
Postal Code:


Telephone Number: (include area code)
Cell Phone Number:
Fax Number: (include area code)
Email Address:
Web Address: (if applicable)


Number of years in operation: (must be more than 2 years)
Number of people you employ:	Full Time:
	Part Time:
Number of Customers you server annually:
	International (%):
	Local (%):

B. Motivational Information

Please motivate why you feel you deserve an award, by answering the following questions.

1. Describe in as much detail as possible how you add extra value to your customers’ experiences by providing excellent customer service.

2. Please list 5 things that your customers specifically recommend about your service and motivate your answer:

3. Please describe your customer feedback programme, including how customer satisfaction is monitored.

4. What training programmes (formal or informal) do you have in place to improve your service and visitors’ experiences?

5. Please describe how you provide visitors with a safe and secure experience.


I certify that to the best of my knowledge the above information is true and correct and I hereby accept all terms and conditions detailed in the entry form.
Name:
Designation:
Place:

2009 Winners

Criteria

Entry Form